Insight Global is assisting a client in identifying a skilled and customer-focused Field Service Technician to join a growing team. In this role, you will be responsible for diagnosing, repairing, and maintaining a wide range of commercial kitchen equipment, including refrigeration units, cooking appliances, and dish machines. Youll play a key part in ensuring clients operations run smoothly by delivering high-quality service, building strong customer relationships, and promoting preventative maintenance solutions. This position offers the opportunity to grow your technical expertise through ongoing training and certifications while contributing to a collaborative and service-driven team environment. There will be a company vehicle provided, and overtime offered.
Key Responsibilities:
- Perform troubleshooting, repair, and preventative maintenance on commercial foodservice equipment including, but not limited to, refrigeration equipment, cooking equipment, beverage equipment, and dish machines
- Demonstrate effective troubleshooting and problem solving skills
- Effectively manage time and resources to control costs, enhance efficiencies, and meet commitments
- Communicate effectively with internal and external customers
- Build strong customer relationships and build knowledge and understanding of new and existing customer needs/expectations
- Promote appropriate services, products, and maintenance programs
- Attend appropriate technical and manufacturer training
- Obtain additional licenses and certifications as appropriate
- Train team members and peers on best practice methods of service and sales.
Preferred Qualifications:
- commercial cooking equipment repair experience.
- Self-motivated with the proven ability prioritize and work independently with minimal direct supervision
- Knowledge of hot equipment in a restaurant or food service environment
Minimum qualifications:
- High School diploma or equivalent
- 3+ years of commercial equipment repair experience refrigeration and HVAC
- Valid driver's license and acceptable motor vehicle record (2 yrs) / driving up to 1.5 hours for a job
- Willingness / ability to be involved with the emergency on-call rotation that includes nights and weekends
- Relevant technical training, licenses, and/or certifications (must have Universal EPA or CFESA)
- Willingness to take a written assessment during the interview process
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