Job Description
We’re seeking a hands-on, customer-focused Desktop Support Analyst to provide day-to-day technical support for internal employees. Strong troubleshooting skills and a collaborative mindset are essential.
Key Responsibilities:
Technical Skills:
Interested candidates should contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf(.com).
• 2+ years of technical support experience
• Proven experience working with Active Directory, including user account management.
• Strong knowledge of Office 365 applications and troubleshooting.
• Familiarity with desktop hardware and software troubleshooting techniques.
• Experience supporting mobile devices such as smartphones and iPads.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Excellent communication skills to interact effectively with employees at all levels.
• Strong problem-solving abilities to address technical issues efficiently.
• Knowledge of best practices in desktop support and IT service delivery.
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