Job Description

Join our amazing team at one of our Award-Winning Hotels in Bloomington, MN. We are seeking an General Manager for our TownePlace Suites located across from the Mall of America. This position currently starts between $70,000-$80,000.


COMPANY OVERVIEW
Terratron, Inc. offers a competitive benefit package to all full-time associates that includes:

• Quarterly bonus program
• Stock sharing
• Medical, Vision, Dental, and Life insurance
• Company-funded Short Term Disability insurance
• 401(k) with employer matching
• Paid time off
• 50% discount at all Terratron food and beverage outlets
• Hotel discounts worldwide and more!
• Now offering DailyPay! Ask your Recruiter for more details

JOB SUMMARY
The General Manager is the primary business leader and brand activator for their property. Responsible for all aspects of the operation. including Guest Service Satisfaction, Room Revenue, and Food & Beverage. The General Manager is key leader of our service culture, executing the brand service strategy, and supporting brand initiatives with the objective of exceeding guest expectations. This person is the point of connectivity from the hotel to the broader community and is actively involved with the sales process.


CORE REQUIREMENTS

Value Your Team

• Invest in your team success and development
• Provide an environment where your associates know they are valued and respected
• Make it known that your door is always open and available for your team
• Ensure all departments have what they need from processes to teamwork

Make Sure Everything's Running Smoothly

• Financial and business results need to be consistent and effect
• Ensure property compliance with legal, safety, operations, service, brand standards and labor
• Walk the property daily to ensure everything is being done to exceed guest expectations

Champion Your Brand

• Give the brand a voice - maintain the presence of your brand in the community
• Be passionate about your brand
• Demonstrate an exceptional work ethic and service delivery
• Be a change leader and change facilitator while encouraging others to do the same

Own the Business Strategy

• Actively monitor the competition and adjust dynamically to be ahead of the game
• Explore new business opportunities keeping innovation and uniqueness in mind
• Progress business in the right direction using data and lessons learned to always be better for your hotel and associates
• Raise the bar by promoting ideas for improving the property in service and profitability

Build Networks with Guests and the Community

• Anticipate guest needs in service delivery and figure out what's working and what's not
• Execute flawless service that keeps our guests coming back for more
• Build key partnerships within the community that align with our brand values

Education, Experience and Essential Functions

• Degree in Hospitality Management or 4+ years' experience hotel operations
• Previous General Manager experience preferred
• Ability to work flexible hours including weekends, holidays, and late nights
• Excellent communication and computer skills
• Perform other job-related duties at the request of the Area Director and Owner

This job description does not contain a comprehensive list of all activities, duties or responsibilities that are required of the associate. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Job Tags

Full time, Temporary work, Worldwide, Flexible hours, Night shift,

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