Front-desk employees are the first person customers speak to or interact with. Greeting and receiving guests and customer service is usually a common thread in all front-desk job descriptions. Responsibilities for a front-desk often include answering a multi-line phone system and greeting and directing guests, as well as staff. Duties include responding to complaints, service issues and other general questions or concerns as appropriate.
Schedule: 2nd Shift, 3:00-11:00 pm or 4:00pm - 12:00am. Weekends and holidays required; schedule may vary based on hotel occupancy and departmental needs.
Responsibilities:
As the first point of contact for guests, our front desk team sets the tone for their entire stay. Key responsibilities include:
Requirements:
What We Offer:
Do you have what it takes to become an Olympian? Apply today to join our team!
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