Job Description

Seeking a Provisional or fully Licensed Funeral Director and Embalmer with 1-3 years of funeral home experience. Provisional applicants must have already graduated from an accredited mortuary school. Responsible for facilitating funeral arrangement discussions and implementing choices made by the families’ legal representatives regarding the funeral, final disposition of the body, and memorialization of the individual. Provides exemplary personalized and professional service.

All duties of the Funeral Director and Embalmer must be performed consistently with the company mission and values and in adherence to company policy and procedures. As the licensed Funeral Director/Embalmer, you are responsible for all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s).

Essential Functions and Competencies

• Perform on-call responsibilities including taking first calls, talking with families, answering questions, providing initial details, and conducting transfers.
• Obtain or confirm deceased and family contact information. Briefly discuss needs (including languages), schedule the Arrangement appointment, and email the appointment confirmation.
• Supervise and care for the deceased in a respectful manner while performing a variety of tasks such as: verifying identification; obtaining authorization for embalming; embalming; dressing, styling hair, and/or applying cosmetics; and preparing cremated remains.
• Arrange and conduct funeral and memorial ceremonies in a professional, organized, and caring manner consistent with company policies and procedures.
• Negotiate and enter into funeral contracts. Handle contracts, legal documents, and collection of payments in accordance with company policies.
• Ensure client families are informed of special recognition/services available for veterans and ensure the delivery of selected recognition/services.
• Arrange for the interment or cremation of human remains.
• Confirm the authorization to proceed with the service arrangements.
• Supervise funeral services including the parking of cars; ushering; driving funeral vehicles; conducting chapel and church services; assisting at the cemetery; delivering flowers, casket, urn, photos, and other personal keepsakes or mementos of client families; setting up and removal of chairs, and; participating at special functions.
• Ensure adherence to all applicable professional, municipal, provincial/state, and federal licensing authorities, regulations, and rules.
• Provide aftercare in the absence of a Family Service Counselor.
• Ensure potential pre-need referrals are shared with Family Service Counselors.
• Prepare and accurately complete documents and online entries related to services, cremations, and maintenance.
• Retain heritage and grow market share through active involvement with community, religious, and other organizations.
• Basic knowledge of religious and fraternal organizations and customs.
• Knowledge of computers and some software including MS Office Suite required.

Required Education and Experience

• Graduated from an accredited school or college of mortuary science.
• Current Funeral Director and Embalmer licenses within practicing state or ability to reciprocate.
• Valid state driver's license with an acceptable driving record
• High level of compassion and integrity.
• Professional written and oral communication skills.
• Problem-solving skills.
• Ability to multitask and set priorities.
• Detail oriented.

Equal Opportunity Statement

AAP/EEO Statement Legacy Funeral Group, LLC. ® (Legacy) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veterans and/or any other status or condition protected by law, except where a bona fide occupational qualification exists.

Job Tags

Similar Jobs