Job Description
Job Requirements:
· Customer Service
o Deliver excellent customer service to internal and external customers
· Phone skills
o Inbound calls, outbound calls
o Customer surveys
o Call routing
· Computer Skills- Outlook, Word, Excel (Microsoft Office)
o Ability to learn MultiLink CRM/Industry software
o Ability to generate and document reports
o Conduct data entry
o QuickBooks experience is a plus
· Handle sensitive information in a confidential manner
· Update administrative systems to make them more efficient
· Manage customer and employee appointments
· Must be detailed and organized
· 10-Key proficient with ability to type at least 50 wpm
· Experience with AR, Purchasing, Scheduling, and Dispatching is a plus
· Teamwork
· High School Diploma or equivalent (minimum) is a requirement
· Job duties and pay may vary based upon experience and skill sets
Employee Benefits:
· Company Sponsored Insurance:
o Health Care
o Dental
o Vision
· Company Provided Life Insurance
· Paid Vacation, Sick, and Company Holidays
Compensation commensurate with experience
Company Description
MultiLink is a local San Antonio Security integration company that has been in business since 1996. We are seeking an experienced and motivated General Office Assistant to add to our team. This full time position requires an individual who is professional, well spoken, has a positive “can do” attitude, and has at least two years experience in administrative excellence. MultiLink embraces a fast paced and team-based environment, this position will work closely with their peers on a daily basis.
MultiLink is a local San Antonio Security integration company that has been in business since 1996. We are seeking an experienced and motivated General Office Assistant to add to our team. This full time position requires an individual who is professional, well spoken, has a positive “can do” attitude, and has at least two years experience in administrative excellence. MultiLink embraces a fast paced and team-based environment, this position will work closely with their peers on a daily basis.
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