Job Description

Job Description

Job Description

Description:

Job Summary:

The iC.A.R.E. Professional Mentor Coordinator is a systems developer and community-based, mobile individual responsible for providing program specific supportive services to partners, mentors, mentees, families, etc. who are participants in the iC.A.R.E. Mentoring® program. Services are directed towards program efficiency, growth and development of program metrics and program participants. The purpose/intent of the i.C.A.R.E Professional Mentor Coordinator is to provide specific, measurable, and individualized services to each program participant served.

Supervisory Functions and Duties:

This position does not have supervisory responsibility.

Essential Functions and Duties:

• Engage and mentor a mentee once per week for the duration of the school year with the intent of returning for a second year.
• Engage mentee with activities that allow for rapport building, conversation, and mentor/mentee relationship development.
• Build relationships with other mentors, facility staff, and mentee parents for efficient delivery of program services.
• Become familiar with the Game Plan curriculum.
• Respect the mentee’s safety and privacy, and the privacy of the family.
• Follow the guidelines listed in the mentor service agreement.
• Complete weekly mentor reports and maintain C.A.R.E Mentoring and facility logbooks.
• Regularly communicate with the Mentor Coordinator, including phone calls, texts, emails.
• Notify the Mentor Coordinator if the mentorship meeting must be canceled or rescheduled.
• Notify the Mentor Coordinator of any updates for contact change, need for Lending Library Material(s), or other resources.
• Participate in Mentor Professional Development(s), annual mentor training, and Mentor Survey.
• Participate in Family Engagement events.
• Participate in the MAR (Mentor Appreciation Reception).
• Complete a ‘Child Maltreatment Incident Report form’, if necessary, and contact school staff to call SCCS.

Qualifications/Requirements:

A bachelor’s degree or equivalent experience in education, social work, communications, organization

management or related field. School-based, Nonprofit, and/or behavioral health experience, highly

preferred. Possession of a valid Ohio driver’s license. Successful completion of primary and annual background check.

Skills, Knowledge and Abilities:

• Strong written and verbal communication skills; ability to train others and hold them accountable; passionate and persuasive communicator.
• Strong boundaries and integrity, with a commitment to the highest level of confidentiality
• Ability to problem solve complex and potentially critical behavioral health challenges with relative independence and autonomy.
• Effective time management and interviewing skills.
• Ability to work effectively under pressure in a fast-paced healthcare setting.
• Analytic and decisive; competently prioritizes and communicates to staff key objectives and tactics necessary to achieve organizational goals.
• Excellent interpersonal and critical thinking skills; committed to exceptional customer service.
• Ability to work collaboratively to determine needs and communicate solutions; strong project management and process improvement skills.
• Passion for working with those living with mental illness and other at-risk populations.
• Basic understanding of information technology and ability to organize, analyze and synthesize complex data from various sources.
• Action-oriented, entrepreneurial, flexible, and innovative leadership style.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job, the employee is regularly required to sit, talk, and hear. The employee is frequently required to use hands, fingers, and arms and must occasionally lift and/or move up to 20 pounds. This position requires regular use of a computer, telephone, and other office technology.

Work Environment:

This job operates in a professional office environment and in the community. While performing the duties of this position in the office, this role routinely uses standard office equipment such as computers, phones, copiers, and fax machines. The employee may travel to nearby locations for meetings or visits to work sites and be exposed to changing weather conditions.

EEO Statement:

Red Oak is proud to be an equal opportunity workplace. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Qualifications/Requirements:

A bachelor’s degree or equivalent experience in education, social work, communications, organization

management or related field. School-based, Nonprofit, and/or behavioral health experience, highly

preferred. Possession of a valid Ohio driver’s license. Successful completion of primary and annual background check.

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