Job Description

Job Description

Netsuite Solutions Manager

Company Description

Founded in 2002, Tanner Pharma Group, TPG, is a specialty service provider in the biopharmaceutical industry focused on improving patient access to medicines on a global basis. Tanner Pharma offers its biopharmaceutical partners a portfolio of four distinct service offerings that span the product lifecycle from clinical development to commercialization. With its global headquarters in Charlotte, North Carolina and offices in the United Kingdom, Switzerland and Ireland, Tanner Pharma is in a phase of rapid growth. Responsible for building relationships that will grow our strong customer base.

We’re seeking a strategic NetSuite Solutions Manager to lead initiatives beyond basic support—driving innovation, integrating new applications, and optimizing systems to support growth and efficiency. This role also oversees technology implementations across Tanner Pharma, ensuring projects are executed efficiently and effectively. The ideal candidate is a proactive and detail-oriented individual who can manage multiple tasks and projects with a high degree of professionalism and confidentiality. The ideal candidate will have excellent organizational and communication skills, and the ability to work independently as well as part of a team.

Role Accountabilities

Expected Responsibilities for the Netsuite Solutions Manager are:

• Lead NetSuite-related initiatives, excluding base support functions.
• Manage and implement new NetSuite releases and features.
• Work with the necessary teams to make integrations between NetSuite and other enterprise applications possible.
• Coordinate the requirements gathering, design, build, technical documentation, reference guides, and training for all technology initiatives.
• Identify and implement efficiencies within current NetSuite configurations to support scalability.
• Collaborate with cross-functional teams to gather and translate business requirements into strategic solutions.
• Act as a liaison between the IT department and internal/external stakeholders.
• Develop and maintain relationships with strategic partners and vendors.
• Ensure the security, reliability, and scalability of the company's IT infrastructure.
• Support the management of the IT budget, ensuring cost-effective use of resources.
• Stay current with emerging technologies and industry trends and assess their potential impact on the company.
• Ensure compliance with relevant regulations and standards.
• Foster a culture of continuous improvement and professional development.
• Support the transition of technology initiatives from development to production, including testing, system documentation, training, and validation.
• Effectively transition the support of applications in production.
• Conduct research and provide support for applications that align with our business requirements
• Excellent problem-solving skills, including the ability to identify root causes of issues and propose effective solutions.
• Demonstrate the ability to work independently and take ownership of projects.
• Excellent written and verbal communication skills, including the ability to communicate complex technical concepts to non-technical stakeholders.

Desired Candidate Profile & Capabilities

Required:

• Bachelor's degree in Information Technology, Computer Science, or a related field
• Minimum of 5 years of experience in Netsuite
• Strong proficiency in IT infrastructure, systems, and applications.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to manage complex projects and drive organizational change.
• Strong analytical and problem-solving skills.
• Experience with budget management and financial planning.
• Knowledge of industry regulations and standards.
• Strong collaboration skills, including the ability to work effectively with cross-functional teams and build positive relationships with clients
• Ability to work independently and take ownership of projects
• Excellent written and verbal communication skills, including the ability to communicate complex technical concepts to non-technical stakeholders.

Preferred Skills

• Familiarity with enterprise application ecosystems and data management practices.
• Project management experience in software implementation or system optimization.
• NetSuite certifications or equivalent experience.

Working Conditions:

• Full-time position based in the Charlotte, NC office, or remote work.
• Occasional travel may be required.

Soft skills

• Problem Solving: Is solutions-oriented and enjoy identifying how to overcome obstacles.
• Multitasking: Capable to juggle multiple priorities and projects at once with ease.
• Adaptable: Can flourish in fast-paced & constantly evolving work environment
• Analytical: Has strong analytical skills.
• Detail-Oriented: Exercise extreme attention to detail.
• Team-oriented: Works well with a team to achieve a common goal

Compensation & Benefits

· Salary commensurate with experience

· 401K

· Health insurance.

· Vacation, Volunteer, and paid sick leave.

· Wellbeing support

Check out to learn more about our company.

Tanner Pharma Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Additionally, Drug and background screening will be required for employment.

Job Type: Full-time

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