Job Description

Job Description

Benjamin Franklin Plumbing is Hiring: Residential Plumbing Service Technician

Looking to earn $95K–$150K+ with uncapped commission, weekly guaranteed pay, and a team that actually invests in YOU?

Benjamin Franklin Plumbing is the place for skilled plumbers who want more than just a job — we offer a career path, consistent support, and a positive culture rooted in trust, training, and growth.

We offer a career, not just a job. Our  Plumbing Service Technicians enjoy:

 
Weekly Pay – Earn $95,000–$150,000+ annually 
Unlimited Earning Potential – Uncapped commission and incentives
Fully Equipped Company Truck – Plus gas card, tablet, and full uniform provided
Work-Life Balance – Full-time and paid vacation
Champions Club – Win trips, experience rewards, gift cards, lunches, and more
Tool Program – Get the tools you need, when you need them
Employee Referral Program – Turn your network into $2,500 cash when you refer a qualified technician who joins our team!
PTO Pay You Can Count On – Your PTO pay rate is calculated based on the average of your earnings from the previous 13 weeks, ensuring your time off reflects your true earning potential.
Extra Paid Time Off – Enjoy paid holidays
Career Growth – Ongoing training, leadership development, and promotion from within
Mental Health & Wellness – Free access to counseling, financial coaching, and more through EAP
Immediate Access to Benefits – Health, dental, vision, and more starting the 1st of the month after 30 days
401(k) with Employer Match – Plan for your future with confidence
40% Employee Discount – Save on services for your home

What You'll Do

As a Residential Service Technician , you’ll represent the Benjamin Franklin Plumbing and deliver world-class service while solving problems and building trust in the homes of the customers we serve.

• Diagnose, repair, maintain, and install residential plumbing systems (fixtures, drains, water heaters, pipes, treatment systems, etc.)
• Present repair/replacement options clearly and professionally while educating customers on their system
• Provide expert recommendations and promote energy-efficient upgrades and services
• Accurately document work performed, including photos and notes, using ServiceTitan
• Collect payment and close out jobs with professionalism and transparency
• Maintain clean, organized work areas and company vehicle
• Comply with all safety guidelines, plumbing codes, and company standards
• Uphold our core values of integrity, punctuality, and customer-first service

What It Takes to Succeed

• At least 2 years of plumbing experience in a residential setting , including taking service calls and providing effective solutions.
• Proven experience in meeting sales and KPI goals , with a focus on customer satisfaction and quality service.
• Familiarity with ServiceTitan or similar service management software is a plus.
• A valid driver’s license and a clean driving record.
• The ability to pass a background check and drug screening .
• Strong troubleshooting and problem-solving skills , with the ability to think on your feet and resolve issues efficiently.
• A commitment to safety, professionalism , and providing high-quality service on every job.
• The ability to work independently and as part of a collaborative team .
• Outstanding communication and customer service skills , ensuring each customer feels valued and well-informed throughout their service experience.

If you’re passionate about providing exceptional plumbing services, building lasting customer relationships, and advancing your career, Benjamin Franklin Plumbing is the place for you! We offer competitive pay , comprehensive benefits , and the opportunity to grow in a supportive work environment . Don’t wait—apply today and take the first step toward a rewarding career with a company that truly cares about its team members!

At Benjamin Franklin Plumbing , we are proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees. We believe that every individual’s unique background and perspective enriches our team and contributes to our success. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status , or any other characteristic protected by federal, state, or local law. All qualified applicants will receive equal consideration for employment, and we are dedicated to fostering a culture where all employees can thrive and reach their full potential in a safe and supportive work environment.

Disclaimer Statement: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with this position. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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