Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...This is our application for 14 & 15 year olds. Please only continue if you are 14 or 15 years old. thank you! At Chick-fil-A, the Team Member... ...regular basis Have the ability to stand for long periods of time Chick-fil-A Coon Rapids & Blaine believes in treating...
...Job Description Maintenance Technician A (III)\n \n Searching for a Diesel Mechanic position in the Minneapolis area?\n \n Transdev in Minneapolis is seeking an experienced A-Level Diesel Mechanic to bolster our team. This role demands expertise in diagnosing...
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LocumJobsOnline is working with Healthcare Connections to find a qualified Vascular Surgery NP in Idaho, Idaho, 83226!About The PositionIDAHO Acute Care Nurse Practitioner + Vein HarvestingAn exciting opportunity exists in southern Idaho for a Nurse Practitioner to join...
...Bonus based on performance Company parties Training & development We are seeking an experienced real estate photographer . If you do NOT have real estate photography experience, do not apply to this position (view our other entry level positions at...