Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...Description: A.T. Still University's Missouri School of Dentistry & Oral Health (MOSDOH) is seeking an exempt, full-time Patient Care Manager on the St. Louis, Missouri Campus. This position reports to the Director - Dentistry in Community. The Patient Care Program...
...our new, state of the art hospital laboratory. Tucson is regarded for its stargazing, local hiking, birding, old west film studios, Mexican cuisine (birthplace of the Chimichanga!) proximity to Saguaro National Park, and of course, the University of Arizona and all the...
...Overview Allied Universal, North America's leading security and facility services company, offers rewarding... ...have served. Apply today to join the world's largest private security firm! As an Armed Security Officer you will serve and safeguard clients...
...Benefits: Competitive salary Dental insurance Health insurance Paid time off Vision insurance Job Description ESTIMATOR/PROJECT MANAGER - JOB DESCRIPTION Essential Functions Must have 5+ years in civil construction, asphalt engineering and...
...Job Description: GardaWorld Security Services is Now Hiring a Firefighter Paramedic! Ready to suit up as a Firefighter Paramedic? What matters most in a role like this is your ability to read the environment, anticipate risk, and act accordingly. Tell us about how...