Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
Tasks-Primary care via telehealth Video calls with patientsQualifications-Must be licensedPA in NY Must have ECW experience Must have Medicaid and Medicare numbers Primary care experience a plus Telehealth experience a plus Geriatric patient experience...
...Hands (twohandshospitality.com / @twohandsrestaurant) is seeking an experienced, high-energy, hands-on General Manager for our restaurant on South Congress. Two Hands Hospitality is a group of community-focused Australian restaurants. Serving breakfast through dinner...
...be felt for generations to come. This position will be located at the Missouri Department of Natural Resources, Division of Environmental Quality, Kansas City Regional Office, 200 Unity Circle North, Suite 2A, Lee's Summit, MO 64086 . Responsibilities - What...
...Swift Transportation's West Valley City, UT terminal is now hiring refrigerated OTR drivers out of Provo, Utah. Driving reefer OTR can take you coast-to-coast with a wide variety of load options and high earning potential. Top 25% of Reefer OTR drivers at the West Valley...
...must be a strong asset. Collaborate with: Anesthesia, Material Managers, Other Department Managers, Administrator, Physicians,... ...patient care Reaching: overhead while providing patient care General comments: Visual and hearing senses must be adequate to provide...