Job Description

Required skills:
- Salesforce experience from a functional perspective (5+ years experience)
- Pardot
- Supported Marketing and Sales (B2B)
- Oracle or ERP knowledge is a significant plus
- W2 only (no sponsorship or C2C)
- Local to Charlotte, as this position requires on-site presence 3x/week and in-person interview (no relocation offered)

• Prepare project reports that document the scope, benefits, resource requirements, and cost analysis when/where appropriate.
• Maintain awareness of current methods & technologies and recommend improvements and modifications when appropriate.
• Lead in the establishment and enforcement of application, systems, and process standards.
• Provide effective communications and education for our customers and service providers.
• Responsible for coordinating the implementation of Sales & Marketing applications, processes, & systems.
• Take a leadership role in building relationships and working closely with business and work process owners.
• Provide planning, consultation, and advisory services for business functions, focused on Sales & Marketing.
• Facilitate methodology for prioritizing projects and initiatives.
• Manage strategic alliances with the Sales & Marketing team and their external service & support providers.
• Coordinate and drive testing for applications, systems, and process upgrades to maintain pace with business requirements, technology upgrades, and economic change.
• Ensure projects have clearly documented objectives, requirements, budgets & timelines.
• Manage the effective use of technology for business process improvement and the elimination of non-value-adding activities.
• Support and monitor systems, processes, and applications to assure system integrity and reliability.
• Serve as primary Salesforce.com administrator with a strong understanding of best practices.
• Be an application and business process subject matter expert for Sales & Marketing.
• Build effective working relationships with HEW's functional business and manufacturing personnel.
• Ensure alignment of IT and business strategies while managing people, process, and technology toward effective business-driven solutions.
• Strong technical background is a plus.
• Prior experience with Oracle EBS or SAP ERP application implementation and/or support is a plus.
• Experience with Microsoft Power BI is a plus.
• Broad understanding of general business and management practices.
• Excellent troubleshooting and analytical skills.
• Must have a strong customer service orientation.

Job Tags

Similar Jobs