Position- SAP OM (Organizational Management) Consultant
Location- Charlotte, Nc
Rate- $64/hr
Job descriptions:
Must have
1. 10 plus years of experience.
2. Minimum 5 SAP OM full life cycle implementation experience with MNC client.
3. Process invoices timely while understanding affects on cash receipts
4. Tracking of down payment invoices
5. Dispute processor for invoices identified as “disputed” by customer
6. Investigate and resolve all non-compliance fines in a timely manner while ensuring only valid non-compliance fines are being accepted
7. Conduct root cause analysis to drive EFO (Error Free Order) for assigned customer portfolio
8. Legal, and other internal resources as appropriate
9. Monitor and perform all Order Management (OM) processes (contract set up & administration, data collection & processing for billing, sales order processing, reporting)
10. Manage relationships effectively, including working closely with customers and colleagues to gain a complete understanding of the business requirements, Service Level Agreements (SLAs), proposals and other contracts/agreements
11. Knowledge of Customer Master/ Contact Person, Sales Rep, Sales Rep Assignment is Must
12. Knowledge of Product sales order .
13. Usage of LSMW to upload the data in OM Data Objects.
14. Maintain complete and accurate documentation regarding all OM processes including Standard Operating Procedures, documentation, process documentation, flows, internal and external feeds, etc
15. Produce, validate and post OM reports
16. LSMW Knowledge
17. Pricing
18. O2C Configs
19. Intercompany
20. Master Dat
We appreciate
1. Communication Good Communication both written and verbal for problem resolution and have Leadership quality with customer relationship skill
2. Mobility Willingness to travel on short term
3. Leadership Ability to work independently by owing the processes and leading the discussion. Ability to work with teams that are geographically distributed and work across different time zones Interacts with senior management at a client and/or within the organization on matters where they may need to gain acceptance on an alternate approac
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