Service Delivery Manager Job at SNIPEBRIDGE, Addison, TX

ZFJvajZOQUNXV1NjeDlobGdJRTRTSXVp
  • SNIPEBRIDGE
  • Addison, TX

Job Description

Job Description

Job Description

COMPANY

As the market leader in decision management software, our client helps the world's largest companies in digitally transforming their integrated business planning, revenue management and supply chain management functions. It's platform puts the right information in front of the right people at the right time, so that everyone in a company can make smarter decisions, faster. They offer a cloud-based platform that connects the supply chain end-to-end through use of technologies like AI/ML and NLP. With a global presence across NA, Europe and Asia-Pac, the company provides services in multiple industries and to some of the biggest brands in the world. It runs as a flat organization with a very strong entrepreneurial culture (and no corporate politics).

 

POSITION SUMMARY:

Create and manage an overall project plan including budget, schedule and resources for one or more client engagements. Monitor and report progress and changes against the plan. Ensure a successful implementation by motivating and directing a cross-functional project team comprising software vendors, customers, and partners. Act as primary interface with the client regarding deliverables, changes, and sign-off on status.

 

KEY RESPONSIBILTITIES:

  • Participate in the complete lifecycle of projects from inception to deployment to value delivery and get exposure to customers spanning industry verticals like FMCG, Consumer goods, Retail etc.
  • If involved during sales cycle, develop an estimate of effort, time, resources required, and platform sizing needs to help build the SOW
  • Create a detailed project plan and align all stakeholders from company and client on the jointly developed project plan, milestones, timelines
  • Ensure the team can work together to accomplish the deliverables and try to mitigate any risks/communicate any deviations from the plan
  • Work with product team to provide suitable resolutions for bugs and enhancement found during project design to deployment stage
  • Provide necessary knowledge transition and documentation, while handing over project to Support services post go-live
  • Continually engage with the customers to manage priorities and expectations, identify new opportunities
  • Provide thought leadership in terms of designs and best practices to the customer and the team
  • Ensure timely and periodic communication with regards to the progress and anticipated concerns to the client
  • In addition to meeting the accepted SLAs, also facilitate improvement and upside (expansion) opportunities post delivery
  • SW tools used primarily: Company’s planning platform, Microsoft Excel & Powerpoint

 

REQUIRED SKILLS & EXPERIENCE:

  • Supply Chain Planning practitioner’s knowledge
  • Extreme focus on customer value realization
  • Prior experience with supply chain planning product implementations like Manugistics, SAP APO, SAP IBP, JDA Demand Fulfill, JDA S&OP, i2 Supply Chain Planner, Oracle SCM
  • Experience working with analytical tools like R will be a plus.

 

TRAVEL:

30-50%

 

Powered by JazzHR

YkPHFU4OI2

Job Tags

Similar Jobs

Fish Window Cleaning

Experienced Window Cleaning Tech Job at Fish Window Cleaning

 ...Benefits: Bonus based on performance Competitive salary Flexible schedule Free uniforms Fish Window Cleaning offers flexible hours, great pay and a pleasant work environment. We are looking for an experienced window cleaning tech... 

Soccer Shots

Children/Toddler Soccer Coach Job at Soccer Shots

 ...engaging children's soccer program (ages 2-8) with a focus on character development. We help children develop skills and confidence with sports through fun themes, unique games, and amazing coaches! (that's you!) Our flexible schedule is a good fit for candidates with... 

Menzies Aviation LATAM

Cargo Handler AM & PM Shifts Job at Menzies Aviation LATAM

 ...Join to apply for the Cargo Handler AM & PM Shifts role at Menzies Aviation LATAM Great News! Starting at $23.08 per...  ...: Full-time Job function : Other, Information Technology, and Management Industries : Airlines and Aviation #J-18808-Ljbffr

World Web Works

Remote Part-Time Data Entry Clerk Growth & Flexibility Job at World Web Works

 ...A data entry services company is seeking a Remote Part Time Data Entry Clerk for flexible work from home. This position offers excellent weekly pay and the chance to grow within the company. You will perform various tasks, assist in maintaining a positive work environment... 

Sittercity

Babysitter needed for 2 middle school kids, flexible hours, must drive. Job at Sittercity

Hello sitters! We need someone to help look after two middle school children. The job starts on December 31, 2025, with a flexible start date. You will work from 2:00 PM to 7:00 PM, Monday through Friday. A valid driver's license and access to a car are important. You...