Job Description

Job Description

Job Description

Description:

A.T. Still University's Missouri School of Dentistry & Oral Health (MOSDOH) is seeking an exempt, full-time Patient Care Manager on the St. Louis, Missouri Campus. This position reports to the Director - Dentistry in Community. The Patient Care Program Manger will oversee and coordinate the complex activities required to fully execute a successful patient care program study. S/he will collaborate with the outreach hygienist to coordinate outreach events. This position will be responsible to screen potential participants against program criteria, enroll eligible patients, and serve as the patient navigator to ensure program compliance by participants. S/he will manage all aspects of the funded project for programmatic and fiscal compliance, and will collaborate with the PIs to achieve the project's stated aims, objectives, methodology, data collection/analysis, evaluation, and reporting.

Duties and Responsibilities:

• Monitor patient assignments, appointments, transportation needs, and treatment plans.
• Meet with patient care coordinators, students, and faculty to assess and troubleshoot patient care issues related to the grant program.
• Navigate the Affinia Healthcare and NexGen systems to produce accurate reports.
• Update PIs on status of the project and maintain project timeline.
• Work with outreach hygienist to prepare for outreach programs and implementation of dental care for participants.
• Assist with training stakeholders on the purpose of the education and patient care program.
• Review paperwork/consents.

Education & Experience

• Four year college degree in dental hygiene, business, health care, social work, or health education. MPH or MBA preferred.
• Registered Dental Hygienist or Dental Assistant. If not, possess some understanding of treatments plans and/or dental terminology.
• Two to three years experience.
• Experience with spreadsheets, EDR/EMR, treatment plans, and dental terminology.
• Ability to run and read reports from NexGen.
• Ability to track information and run reports, e.g. Excel or Google Sheets.
• Some data entry required.

Special Characteristics or Personality Traits

• Must be able to work with people with a wide assortment of personalities and abilities.
• Will communicate with program participants with limited health literacy and with students and dental/medical professionals.
• Dental knowledge is very helpful.

ATSU offers a comprehensive benefits package including medical, dental, and vision coverages, among more. If eligible, employee-elected benefits would begin the first of the month following hire date. For more information, please visit: atsu.edu/employment/benefits.

A.T. University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities.

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