Job Description

Employer Industry: Government Services Why consider this job opportunity

• Salary up to $140,532
• Employee Stock Ownership (ESOP) for all employees
• Self-managed work/life balance and flexibility
• Comprehensive benefits including medical, dental, and vision insurance
• Generous paid time off, including paid federal holidays and parental leave
• Opportunity to work on impactful projects that benefit U.S. Veterans and their families

What to Expect (Job Responsibilities)

• Lead user research efforts using various methodologies such as user interviews and design thinking workshops
• Communicate potential costs and tradeoffs of different research approaches while managing incomplete requirements
• Create design deliverables ranging from early sketches to high-fidelity prototypes
• Collaborate with product managers and engineers to ensure design implementation matches intent
• Integrate AI-powered tools into the design and development lifecycle to enhance UX deliverables

What is Required (Qualifications)

• 7+ years of experience as a UX researcher/designer or in a related position within digital product teams
• Strong portfolio showcasing process and examples of native product design work
• Proficiency in Figma and modern prototyping tools
• Experience collaborating with cross-functional teams in an Agile environment
• Ability to communicate effectively and take initiative in an autonomous work setting

How to Stand Out (Preferred Qualifications)

• Familiarity with the US Web Design System and accessibility standards (Section 508 and WCAG 2.1AA)
• Experience working with government agencies
• Knowledge of complex domains and systems
• Previous involvement in outreach, recruitment, and hiring efforts
• Strong willingness to utilize AI tools to improve design outcomes

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